Shipping

Products sold by Gaming Geek are available by mail only via Canada Post. Orders are shipped to Canada, the United States, and international destinations. Gaming Geek cannot ship orders weighing more than 30 kg (66 lbs).

How long will it take?

Orders are generally packaged and shipped within 48 hours of receipt of payment, Monday to Friday. Orders processed on Friday will be shipped on the following Monday or Tuesday. Orders placed during a Canadian holiday will be processed on the first or second business day following.

Orders are shipped by Canada Post with various methods to choose from, depending on your delivery address.

Shipping options within Canada:

  • Priority™ – up to 3 business days*
  • Xpresspost™ – up to 4 business days*
  • Expedited Parcel™ – 2 to 9 business days*

Shipping options to the United States:

  • Expedited Parcel™ USA – 6 to15 business days*
  • Small Packet™ Air – 4 to 12 business days*
  • Small Packet™ Surface – 6 to 14 business days*
  • Xpresspost™ USA – 4 to 7 business days*

International shipping options:

  • Light Packet International**
  • Small Packets Surface**
  • Parcel Surface**
  • Small Packets Air**
  • XPressPost International**
  • Priority Worldwide INTL**

* Delivery times shown are estimates for shipping to most major urban centres only, and include the time required by Gaming Geek to package up your shipment. For deliveries to rural or remote centres, delivery times may increase.

** Available shipping options, rates and delivery times to international destinations will vary depending on your location and the total weight of your order. You can use the shopping cart to determine what your shipping options are before proceeding to checkout.

How much will it cost?

To ensure that you only pay what you need to for shipping, Gaming Geek calculates the shipping cost for your delivery address based on the total weight of your order. You can review and select the available shipping options by cost when viewing your shopping cart, prior to completing your purchase.*

*In very rare cases, the shipping calculation service may be temporarily unavailable at the time you place your order. In these cases, a flat rate will be applied to your order. You may either proceed with the order or try again later.

Order Tracking

When your order has shipped, if your shipping method includes tracking, you will be provided by email with a Tracking Number and instructions on how to track your package.

Return Policy

Items purchased through gaminggeek.ca can be returned by mail only, and only if:

a) returned items are received within 30 days of the shipping date, and
b) returned items are in their original condition, in their original packaging, and accompanied by the original receipt or packing slip.

If the above conditions are met, a refund will be made to you via your PayPal account.

Returns can be mailed to:

Gaming Geek Shop
13070 Yonge Street, PO Box 40014
Oak Ridges, ON L4E 2T0
Canada

Please note: Customers are responsible for return shipping costs. We reserve the right to charge a re-stocking fee or refuse a return if the conditions outlined above are not met.